Privacy Policy
Last updated:
1. Who we are
vpncybershield.com ("the site") is operated by VPN CyberShield, based in Brisbane, Queensland, Australia ("we", "us").
This policy explains what personal information we collect through the site, why, who we share it with and how you can access it, correct it or complain. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Contact for anything in this policy: info@vpncybershield.com.
2. You can browse anonymously
You don't need an account, and you don't need to tell us who you are, to read the site or use the comparison. The only personal information we ask for is your email address, and only if you choose to sign up for our emails.
3. What we collect and how
Email sign-ups
If you sign up for the VPN Renewal Price Alert (or to hear when something new launches), we collect your email address and a record of your consent (when and how you signed up, and your confirmation). The form is provided by our email platform, MailerLite, and sign-ups use double opt-in: you confirm by clicking a link in an email before you're added. (Email sign-up is not live yet.)
If you email us
If you contact us, we receive your email address, your message and anything else you choose to include. We use it to reply.
Site analytics
We plan to use Cloudflare Web Analytics to count page views and see which pages, referring sites, countries and browsers our visitors use, and how fast pages load. Cloudflare states that Web Analytics does not use cookies or local storage and does not fingerprint visitors by IP address, user agent or other data. We don't use Google Analytics, advertising pixels or remarketing.
Hosting
The site is hosted on Cloudflare Pages. Like any web host, Cloudflare processes technical request data (such as IP address, browser type and the page requested) to deliver the site and protect it from abuse.
We don't collect
We don't ask for your name, phone number, address or payment details. We don't sell anything on the site, and we don't sell, rent or trade personal information.
4. Cookies and affiliate links
Our own pages don't set cookies for analytics or advertising.
Provider buttons on the site (for example "Get NordVPN deal") are affiliate links through the CJ (Commission Junction) affiliate network. When you click one, you go to CJ and then to the provider's website. CJ uses cookies or similar technologies, assigning an identifier to your browser or device, so it can confirm and pay commissions when a click leads to a purchase. Each link also carries a placement code that tells us which page and button was used. The code doesn't identify you. CJ and the provider handle that data under their own privacy policies (see CJ's privacy notice). We receive reports of clicks and sales from CJ so we can be paid. We don't use them to identify you.
If a page includes a YouTube video, it's embedded using YouTube's privacy-enhanced (youtube-nocookie.com) mode. YouTube (Google) may collect data under Google's privacy policy when you load or play the video.
You can block or delete cookies in your browser settings. Blocking cookies doesn't stop the site from working, but providers may not be able to credit us for a referral.
5. How we use personal information
- To send the emails you asked for: the monthly Renewal Price Alert, occasional guides, and news of anything new we launch.
- To reply to messages you send us.
- To understand, in aggregate, how the site is used and fix problems.
- To keep records we need by law, such as records of your consent to receive email.
We only use your information for the purpose you gave it to us, or a directly related purpose you'd reasonably expect, unless you agree otherwise or the law requires or allows it.
6. Email marketing, consent and unsubscribing
We only email people who have signed up and confirmed their subscription (express consent). Every email we send identifies VPN CyberShield as the sender, includes our contact details, and has an unsubscribe link. Unsubscribing is free, doesn't require you to log in or give more information, and is actioned promptly, and in any case within 5 working days, as the Spam Act 2003 (Cth) requires. You can also unsubscribe by emailing info@vpncybershield.com.
7. Who we share it with, including overseas (APP 8)
We use these service providers. Some of them are located, or process data, outside Australia:
| Provider | What for | Information | Where |
|---|---|---|---|
| MailerLite | Email list and sending | Email address, consent record, email activity | MailerLite, Inc., United States (MailerLite's privacy policy names MailerLite, Inc. for customers outside the EEA, UK and Switzerland); it may use sub-processors in other countries |
| Cloudflare | Hosting, security, cookie-free analytics | Technical request data (IP address, browser, pages) | Cloudflare, Inc., United States; global network of data centres |
| CJ (Commission Junction) | Affiliate tracking when you click a provider button | Collected by CJ directly from your browser on click (cookie or similar identifier, IP address, browser, referring page); we don't send CJ your email | See CJ's privacy notice |
Before we disclose personal information overseas, we take reasonable steps to make sure the recipient handles it in line with the APPs. For example, we use providers that publish privacy policies and data-processing terms and act on our instructions. Overseas providers may be required to disclose information under the laws of their own country.
We may also disclose personal information if the law requires it.
8. Security and how long we keep it
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. For example, the email list is held in MailerLite rather than on our own systems. We keep your email address while you're subscribed. If you unsubscribe, we keep a record of the unsubscribe so we don't email you again. If you ask us to delete your details, we'll do so unless we need to keep them by law.
9. Access and correction
You can ask for a copy of the personal information we hold about you, or ask us to correct it, by emailing info@vpncybershield.com. We'll respond within a reasonable time and won't charge you for making the request.
10. Children
The site is not directed at children, and we don't knowingly collect personal information from children.
11. Complaints
If you think we've mishandled your personal information, please contact us first at info@vpncybershield.com. We'll aim to respond within 30 days.
If we don't respond within 30 days, or you're not happy with our response, you can lodge a complaint in writing with the Office of the Australian Information Commissioner (OAIC): oaic.gov.au, phone 1300 363 992.
12. Other websites
This policy covers only vpncybershield.com. When you follow a link to a VPN provider or another site, that site's own privacy policy and terms apply. Please read them before you buy or share personal information.
13. Changes to this policy
We'll update this page if our practices change and change the "Last updated" date at the top.
14. Contact
VPN CyberShield, Brisbane, Queensland, Australia · info@vpncybershield.com